BE CAREFUL When Deposit Money Through CIMB Cash Deposit Machine !!

This case happen on 09/07/2008. Tat day i went buy laptop, i withdraw extra money just in case not enough. After bought the laptop, there was still quite some amount of money with me, i dun feel like taking too much money with me. So tat night i went out with frens, so i just drop by centre point CIMB to deposit RM900. As usual, i just bank in the money as i did for the past few years. I have been bank in money through the deposit machine since the machine been developed and so far nth wrong. Normally after i bank in the money i will check through atm machine to confirm the money has been banked in, then only i throw the receipt. But that day the atm machine was out of service, so after i banked in the money, without 2nd thought, i just throw the receipt.

1 week later, i went to withdraw money and found out tat the RM900 has not banked in to my account yet. So i went complaint and they told me tat the machine has been offline during the transaction, the money did bank in but when it online back it doesnt know which account to bank in to. She say tat those case in common, but since i report after 1 week, so it might need few days time for the money to bank in and ask me write the details about the details.

Few days later, someone called me about tat case and ask me the details again, ask about which deposit machine i used. After i told her, she ask me not to use tat machine coz tat machine got problem. I was like, wtf, if the machine got prob why dun just remove it or put there out of service?

After 1 week, i went check my account, still the same. I went complaint for 2nd time and noticed tat no one follow up that case for me. They asked me the same question again and called the main branch to follow up the case, ask me to wait. So wat can i do is just wait & wait & wait..... Go check my account everydays but everytime also the same.

Today, while i'm sleeping, i received the letter from CIMB. It stated that the investigation revealed that there was no transaction activity found... I was damn piss-off, tat letter wrote it has been written on 29th July 2008 but i'm receiving it on 6th August!! In the 1st place why they cant just give me a call to let me know about it? wasted 1 week to send this letter, somemore when i receive the letter tat time is 4.30pm edi, the bank is closed, i need to wait till 2ml for further complaint. So i wanted to call them, but i found out tat CIMB actually never provide the telephone number for tat certain branch office, they only provide the number of the call-center. When i called the call-center, keep transfer me to this and tat, then never pick up i need to call the call-center and go through all the complicated process!! Sigh, till i actually manage to get them, after talk for 5 minutes, it seems like tat fella who answering the call couldnt do anything, end up she ask me to call another branch but then i tried it was out of service. I still remember i ask them, wat else can i do? can the bank check the cctv or watever to get the prove of i actually did went in deposit money, or at least let me know the exact time. Tat fella told me cctv need police report only can, means wat? hint me go police report tat i lost RM900? I tot they put the cctv up there is to prove some evident tat cant be solved? or only for those robbery case which the bank has lost money only they will check?

For this case, i keep thinking myself, might it be i did anything mistake? like transfer to wrong account? the service department ppl ask me, it might coz of the machine never receive my money and other ppl took it edi... But, i used my atm card to bank in the money, so it wont be going to wrong account, and i did take back my atm card, so it cant be the machine never receive my money, coz if the machine never receive my money i wont be getting my atm card. At last, i found my mistake. My mistake is i too trust CIMB service until i go throw off the receipt, but ask urself, anyone who see this, after so many times deposit money through the machine also nth wrong, will u keep the receipt? Last time i used to keep, all the receipt, till my wallet is full of receipts, so i dun like to keep the receipt, i only kept the latest withdraw receipt so tat i know the balance in my account.

For those people who viewing this now, wat will u do if u are in my situation now? Definitely 2ml i will be going complaint again, but i dun think i will manage to get back my money though. Haha or like wat yang kin told me, maybe coz i lost the RM900 so eventually i manage to get 1st class... =.=''' It helps me "挡灾".... lolz


OFFTOPIC

Recently i found out tat, actually those group of frens i thought they will be the wan who viewing my blog, but i'm wrong, totally wrong. People tat i expect them to be the wan to view my blog, i dun think they even know i got blog, but surprisingly those people i never expect them will be viewing my blog wan, actually they did!! lolz... who? like aaron, hui ping and huey sing.... when i know they actually did read my blog, i was like... omg!! This further prove to me tat, dun put too much hope on something, the more u expecting it to happen, it wont be happen; in other way, those things will eventually happen when u are not expecting it... dun understand? sorry my english not tat good... lolz!! Wat i mean is 期望越大，失望越大；事情往往都会在你不期待，觉得不会发生的情况下而发生。就好像不见了一样东西，你一直要找的时候通常找不到；偏偏它会在你不去找它、放弃找它的时候突然出现在你面前。